Welcome to the April edition of Beyond Repair. Spring is here, and so is yet another busy season for HVAC/R techs. Customers are probably considering installing or updating their air conditioning units, which presents the perfect chance to ease them into IAQ. See how you can make the most of this opportunity here.

This edition of Beyond Repair also has lots of information from the front lines – you’ll meet the Totaline® 2008 Sales Associate of the Year (here), read what folks at CSD Northeast are doing to meet customer needs (here), and find out how Michael Constant and W.L. Edwards have made the Payne® Package program a huge success in their region (here).

Totaline Category Manager Ken Rando will explain why it’s always important to change the oil every time you use your vacuum pump. That’s here. And, Totaline Category Manager John Loeffler will offer an introduction on the new and improved thermostat logo program – check that out here.

Jim Flynn tackles a tough flame failure question in this month’s Stump Jim Flynn column. Will he solve the problem? Find out here. And, you’ll have the opportunity to learn more about fan blades and compressors – see our new ads in the downloadable newsletter PDF.

It’s all right here, in this brand-new edition of Beyond Repair. Enjoy!

Scott Forrester
Totaline Sales Manager

Download Apr 2009 Newsletter PDF >