It’s December, and that means that the holiday season – and winter – are here. While it’s the perfect time to gather with family and friends, it’s also the time when you’re most likely to experience winter emergency calls. Luckily, your local Totaline® sales center has virtually everything you need to handle those calls – from universal replacement parts to Factory Authorized Parts, always the right choice when repairing Carrier®, Bryant® and Payne® equipment.

As you probably noticed from our cover this month, something BIG is coming in 2011. We’re really excited about it, and we’re sure you’ll be, too. If you liked our FREE STUFF program, you’re going to love what we have planned for next year. We guarantee – it’ll be a win-win for everyone!

Also, we’ll talk about exactly how F.A.P. can save you time and help your customers out with their heating emergencies. With the great benefits these parts provide, coupled with reduced prices on key heating F.A.P., there’s no better time than the present to start using F.A.P. on all your Carrier, Bryant and Payne calls.

And, don’t miss out on the excitement as we proudly launch our brand-new line of Totaline wireless thermostats. These t-stats are perfect for just about any application and combine patented RedLINK technology with the quality you’ve come to expect from our thermostat lineup. Read more about how going wireless is great for you and your business.

We’ll also provide a recap of our Dealer Spotlight columns that appeared in 2010. These dealers are what made us so successful this year, and we want to thank them once more for supporting Totaline sales centers. And, we’ll feature a year-end roundup from Bob Carré, as well as brand-new editions of Stump Jim Flynn and Jim’s Tips, too.

Wishing you and yours the very happiest of holiday seasons – enjoy this edition of Beyond Repair, the news and information that drives your business.

Jim Flynn
Totaline Marketing and Training Manager