Get Crystal-Clear Answers with TotalSense™ from Totaline Stores

There are times when some contractors wish they had a crystal ball to diagnose those tough HVAC/R problems and maintain customers’ equipment. With TotalSense fluid analysis kits, though, they get something even better: science.

“All contractors have to do is pick up a TotalSense analysis kit at any Totaline store, sample the fluid, put it in the package provided and send it in,” said Mike Zales, category manager. Oils, refrigerants, water, brines and more can be analyzed, and the tests are performed by professional scientists in a lab that specializes in the HVAC/R industry.  Within 72 hours of receiving the sample, a detailed, practical report is provided via e-mail, fax or customer website with recommendations for equipment maintenance. A rush service is also offered. Detailed sample reports and data can be viewed at www.fluidanalysisservices.com.

“It’s a cost-effective way to monitor the internal condition and system fluids of HVAC/R equipment,” Zales said. “TotalSense kits are also non-invasive testing, which saves contractors time and money. Why tear down a compressor to find the problem if you don’t have to? It’s what Totaline stores are all about: getting you everything you need to save time on the job.”

TotalSense kits can also help contractors build their business through offering new and expanded service contract agreements. “With a staff of engineers behind them that help answer questions about report interpretation or equipment troubleshooting, contractors can perform reliable preventative maintenance at the right time and reduce the potential for equipment downtime and catastrophic failure,” Zales said. “This is invaluable to customers, so it is just common sense to use TotalSense kits yearly as part of maintenance agreements.”

Beginning September 1, contractors and technicians can receive a free Totaline heavy duty rain poncho with the purchase of three TotalSense oil analysis kits or one refrigerant analysis kit from a Totaline distributor. Visit www.totaline.com for more information.

About Totaline Stores

Totaline sales centers are a global network of more than 800 stores offering thousands of heating, ventilation, air-conditioning and refrigeration (HVAC/R) parts — as well as aftermarket products for Totaline and all major HVAC/R equipment brands. Totaline sales centers are part of Carrier Corp., which is headquartered in Farmington, Conn., and is the world’s largest provider of heating, air-conditioning and refrigeration solutions. With 2007 revenues of $14.6 billion, Carrier has approximately 43,000 employees worldwide and operations in more than 170 countries. Carrier is part of United Technologies Corp. (NYSE: UTX), a Hartford, Connecticut-based provider of products and services to the aerospace and building systems industries worldwide.

Posted September 1, 2008